Customer Service

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The Intake Specialist in our customer service department is the first contact for patients and referral sources who require home medical equipment and supplies services. Our highly trained staff work to ensure we have the proper documentation and paperwork, so you will be provided with the appropriate equipment in a quick and efficient manner. Some of what we will verify includes patient demographics, insurance benefits, complete orders and prescriptions, and other paperwork as required by your payer source. When you call CoxHealth Home Support, a live person will be taking your call, so you don't have to worry about getting a menu and pushing numbers to talk to someone. The goal of our customer service department is to fill your needs in a timely manner and keep you updated as to the status of your order.

Location Hours
Springfield Location Hours
M-F8:00 a.m.5:00 p.m.
SaturdayOn Call
SundayOn Call
Monett Location Hours
M-F8:00 a.m.4:30 p.m.
SaturdayOn Call
SundayOn Call
Branson Location Hours
M-F8:00 a.m.4:30 p.m.
SatudayOn Call
SundayOn Call
Houston Location Hours
M-F8:00 a.m.2:00 p.m.
SaturdayOn Call
SundayOn Call
Orthotics Department Hours
M-F8:00 a.m.4:30 p.m.
SaturdayClosed
SundayClosed
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